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Guide to 0333 Business Telephone Numbers

What are 0333 business telephone numbers?

An 0333 telephone number is a non-geographic telephone number that your business can use as a primary or secondary contact number.

How much does it cost to call an 0333 number?

Calling an 0333 number will always cost the same as a standard local-rate call. This means your customers won't pay any more or less to call you than if they were calling a standard local 01 or 02 telephone number.

It's also included in all inclusive minute packages. This means that if you have a contract with a set amount of minutes to use a month, it will come out of that.

How do I get an 0333 telephone number for my business?

To purchase an 0333 number to use for your business, simply check out the range of available numbers on the Flower Telecom 0333 business numbers page.

Choose your favourite number from the selection available and your number will be live within a matter of moments.

How much does it cost to receive a call on my 0333 business number?

If you've purchased your number through Flower Telecom then you won't pay for any calls to your 0333 number until you exceed your monthly allowance. Then it's just 2 pence per minute on one of our Landline packages, and only 5 pence per minute on one of our Anywhere packages.

If you're not a Flower Telecom customer, give us a call on 0333 7000 444 to find out how easy it is to transfer your number to us.

What is the history of 0333 business numbers?

Ofcom introduced 0333 numbers to the UK in 2007. They were initially for businesses that were looking to offer their customers an affordable, single, national contact number. With 0333 numbers, calls are inclusive in any monthly minute allowances you have on landlines and mobiles. This is the same as local geographic numbers, making 03 the logical addition to 01 and 02 numbers.

The existing 0845 national number used by businesses could cost up to 75p per minute to call from a mobile. Freephone numbers can burden the business owner with the entire cost of the call.

0333 numbers are a fairer number range perfect for businesses of all sizes.

Are there any other different types of 0333 business number?

There are many types of 03 business telephone numbers, but they all cost the same. The different prefixes, or numbers at the start, refer to the type of number that it is.

The most popular type of 03 business number are the ones that start 0333 or 0330. These were the first batch of 03 numbers introduced for businesses. We chose to provide 0333 because they can be the most memorable numbers out there!

The other type of 03 business numbers available will start with either 034 or 037, and this refers to the type of number they were introduced to replace.

When the cost to call the popular 0845 national numbers changed, Ofcom introduced these 03 numbers as an alternative to businesses, who didn't want to have to change their entire number.

For example, a business that did have 0845 123 4567 would now be allowed to use 0345 123 4567.

Costs to call these numbers remains exactly the same, as it's the '03' part of the call that determines the call cost.

Why should I use an 0333 number for my business?

An 0333 business number is non-geographic, which means that it doesn't tie you down to a particular location or city. This is perfect for businesses that trade nationally or across a wider area. Why would you choose to advertise your local number if you trade across the entire United Kingdom? Some potential customers may be put off calling.

Using an 0333 business number also makes you look like a bigger, more professional company. When you look at the websites of some of the most successful organisations in the UK, all offer some sort of non-geographic telephone number for their customers.

An 0333 number has a distinct advantage over the national 0845 number because it still costs the same as an 01/02 number to call. It's also included in minute packages on landline and mobile. If your customers calls an 0845 number from your mobile, you could be paying up to 60p per minute! If your competitors are still using an 0845 number, get ahead of the game and show potential customers you care about their pocket!

What are the negatives of using an 0333 number for my business?

Some customers like dealing with a local business, and as an 0333 number hides your local area code, it can remove that first impression. If you're looking to appeal to your local market, why not choose one or more of our virtual landline numbers instead? These can make you look like a local business, without the cost of setting up an office.

Click here to buy an 0333 number for your business, or see the list of available numbers

Guide to 0300 Charity Telephone Numbers

What are 0300 charity telephone numbers?

An 0300 number is a telephone number exclusively for charities and non-profit organisations. It is non-geographic, which means that it does not reveal the location of your office or home, meaning that you truly look 'national.'

Who is eligible for an 0300 charity telephone number?

Ofcom introduced the 030 range of charity telephone numbers for the exclusive use by public sector bodies, and not-for-profit organisations such as charities. To be eligible for an 0300 number, your organisation must be on one of the relevant registers. For example, if you are a charity operating in England or Wales, you would be need to make sure you are listed on the Central Register of Charities.

If you are seeking an 0300 number on behalf of a public body, it is expected that you are listed on the Cabinet Office's list of public bodies. You are also eligible if you have a domain that ends with either .nhs.uk or .gov.uk.

How do I purchase an 0300 charity number?

To get an 0300 number for your charity or non-profit organisation, you need to have satisfied the eligibility criteria. Once you're sure that you do, head to the 0300 Charity Number page on the Flower Telecom website. Here you can pick your favourite number from the list available.

Your 0300 number will be up and running once you've checked out!

How much does it cost when you call an 0300 charity telephone number?

Calling an 0300 number costs the same as any other call would to a standard local landline number. Customers are charged the same rate as calling 01 or 02 numbers when calling an 03 number, in line with Ofcom regulations.. This makes the 03 number range the fairest of all of the non-geographic numbers.

That's not all! If the caller has inclusive minutes on their landline or mobile package, the call will be included within those. Perfect for making sure any potential donors can get in contact with ease.

How much does it cost to receive calls through an 0300 charity number?

If you're a Flower Telecom customer, you'll have included minutes to landline or landline and mobile on your 0300 package. Exceeding your monthly allowance will mean you get charged. Even then it's only 2 pence per minute when calls route through to a landline, and 5 pence per minute when calls go to your mobile.

If you would to talk to us about transferring your 0300 charity number to Flower Telecom, then give us a call on 0333 7000 444.

When were 0300 charity numbers introduced?

0300 are for the exclusive use of charities and non-profit organisations, and were introduced by Ofcom in 2007. The rollout happened at the same time as the introduction of 0333 numbers. It was largely to tackle all of the issues that small businesses and consumers faced with only 0845 and 0800 numbers on offer when trying to offer a single, national contact number.

Now potential donors and volunteers can call charities at the same rate as a local call. This means it costs the same as an 01 or an 02 number. This is perfect for organisations that want to look national, and not publish multiple office telephone numbers.

What other types of charity number are there?

The charity and non-profit number prefix from Ofcom is '030' which means that another variant, 0303, is also available for purchase.

Why should I use an 0300 number for my charity?

As 0300 numbers are only available to registered charities and non-profit organisations, using one reaffirms your status as a registered organisation. This will separate you from other not-as-legitimate charities who are competing for the goodwill of some of your potential donors.

Using a non-geographic number will also set you apart as a national organisation. Something that will further improve your public image as you hope to attract attention and raise awareness across the entire United Kingdom. Lose the 'small local charity' impression that some people get when they see your local telephone number.

If you operate the charity from home, another benefit of using an 0300 charity number is the ability to keep your personal telephone number private, as the 0300 will simply forward calls to your home landline. Perfect for keeping your charitable efforts from interrupting those moments you want to yourself.

Along with all of the numbers you can purchase from Flower Telecom, you'll be able to track all of your incoming calls using our advanced call statistics platform.

What are the negatives of using an 0300 charity number?

The benefits of using an 0300 number far outweigh the cost of using one.

Click here to buy an 0300 number for your charity organisation, or see the list of available numbers

Guide to 0800 Freephone Numbers

What is an 0800 Freephone number?

An 0800 Freephone number is the most recognisable type of number in the United Kingdom today. Introduced in 1985 to the general public, an 0800 number is completely free to call. This means that it won't cost you a penny. Even when you call from a payphone or if you're on Pay as you Go.

0800 numbers have been free to call from landlines since their introduction. In July 2015, Ofcom made the long-awaited move to make 0800 numbers free from mobile. Since then, you can call an 0800 number from any landline or mobile in the UK for free.

How do I purchase an 0800 Freephone number for my business?

Getting your business an 0800 Freephone number can be one of the fastest way to increase your sales enquiries. That's why we make it as easy as possible to set up your own.

Take a look at the list of available numbers on the Flower Telecom 0800 Freephone numbers page. Select your favourite from the many available, and we'll have your number up and running in a matter of moments.

How much does it cost when you call an 0800 Freephone number?

Customers won't pay a penny to call your 0800 number, whether they're calling you from a landline or a mobile. The business that operates the number picks up the bill. That's why getting your business an 0800 Freephone number is one of the best ways to show your customers that you care. You're offering them a free call to your business.

How much does it cost to receive a call on my 0800 Freephone number?

The cost to receive a call on your 0800 number depends on where the call originates from. Calls to your Freephone number from a UK landline are included in your Flower Telecom 0800 package. If you have exceeded your monthly allowance of minutes it will cost just 3 pence per minute to route the call through to your landline. It will cost 6 pence per minute to divert to landline or mobile if you're on one of our Anywhere packages.

You will be charged a flat fee of 4 pence per minute if the caller is dialling you from a mobile, even if you're out of bundle.

Customers are also able to call your 0800 Freephone number from a BT payphone. This attracts a charge of £1.00 per minute from BT. Flower Telecom can bar calls from payphones at your request.

What is the history of 0800 Freephone numbers?

0800 freephone numbers were first introduced in the United Kingdom back in 1985, with BT the exclusive provider of the freephone business services. They were introduced alongside the 0500 freephone prefix, which was in use by Mercury Communications.

The 0800 numbers were extremely popular and BT were the only company able to provide them until well into the 1990s. In 1994, Oftel opened up the prefix to other telephone companies to provide. Rapid uptake of the numbers meant that extra capacity was needed, and in 1997, the 0808 prefix was introduced to ease the load on 0800 numbers.

0800, and it’s 0808 and 0500 brother and sister were always free to call from landlines. However due to the explosion of mobile usage in the UK, they quickly lost their glamour as mobile providers charged up to 20 pence per minute to call a freephone number.

The trust and faith in 0800 numbers was restored in 2013, when Ofcom finally announced that all 0800 and 0808 numbers would be free to call from all landlines and mobiles in the UK by July 2015.

At the same time, Ofcom withdrew the 0500 range, replacing these numbers with the 0808 5 prefix.

What are the other types of Freephone numbers?

0800 is the most well-known of all of the telephone numbers in the UK. However, there are a few similar numbers that are also completely free to call from both and landlines and mobiles.

The official line from Ofcom is that any number that starts '080' is a Freephone number. The second most popular type of Freephone number in the UK is 0808. We do have stock of these, so get in touch if we can help you find your perfect number.

0500 numbers are also Freephone numbers in the same way as 0800. However, Ofcom is in the process of withdrawing all of these numbers and replacing them with the 08085 prefix. If you have an 0500 number that you want to replace, please give us a call on 0333 7000 444.

Why should I be using an 0800 Freephone number for my business?

There couldn't be more benefits to using an 0800 Freephone number for your company. Statistics from the Henley Research Centre show that 68% of people surveyed feel that a business with an 0800 number care more about their customers. There are so many competitors out there in all business sectors. Can you afford for your potential customers to think you don't care?

In the same survey, 63% said that they were always call a Freephone number first. Even ahead of any other type of number. If your competitors are using an 0800 Freephone number, then you could be missing out customers.

The Institute of Direct Marketing says that using an 0800 number can increase your enquiries by 185%. This may seem like an exaggerated statistic. But even a single new enquiry as a result of your Freephone number could mean the number has paid for itself multiple times over.

Every one of Flower Telecom's 0800 numbers comes with access to our self-service management portal. Here you can see all of your live call statistics, and manage features like call queueing and voicemails.

What are the negatives of using an 0800 Freephone number?

Ofcom made 0800 numbers free to call from mobile in July 2015. Since then, the cost to the business receiving calls from mobile has gone up. While this increases the cost of operating an 0800 Freephone number, the benefit of having your number free for millions of mobile phone to call means your number of enquiries will increase too.

Work out how much an average enquiry or sale will mean to your business. Then take away the cost of operating a Flower Telecom 0800 number for an entire year. The chances are that you will still be in profit.

0800 numbers are completely free for the caller, whether they are calling from landline or mobile. This makes them great for customer service and sales lines. The business pays for the cost of the call to make it free for the customer. A good alternative to an 0800 number could be an 0333 number. Especially if you don't want to bear the whole cost of your customers' calls.
Click here to buy an 0800 number for your business, or see the list of available numbers

Guide to 01/02 Virtual Landline Numbers

What are 01/02 virtual landline numbers?

An 01/02 virtual landline is a telephone number that you can set up to divert to any other landline or mobile number in the world. You don’t need any extra equipment to use one, and it comes with a lot more features than a traditional telephone number.

How much does it cost to call an 01/02 number?

Calling an 01 or 02 virtual local number costs the same as calling any other 01 or 02 number. This means that calls are often included in the caller’s monthly allowances if they have a landline or mobile bundle.

Why should I use a virtual 01/02 number for my business?

Choosing to use a virtual 01/02 telephone number for your business has a number of added benefits over a traditional telephone line. The main reason that companies opt for a virtual number is because you can get a number without installing another telephone line in your office or home.

You get the benefit of a second number but can simply forward all calls through to your landline or mobile number. There’s no expensive monthly line rental to pay to BT and you can usually choose the telephone number you like. You can even choose a telephone number for outside of your local area, saving you the cost of opening an office there.

How do I get a virtual 01/02 number for my business?

To set yourself up with a virtual landline, simply select the local area code that you wish to use on the Flower Telecom website. You will then see a list of the available numbers to choose from. Once you’ve picked the best number for you, simply follow the checkout process and your number will be live the same day!

How much does it cost to receive calls on my 01/02 number?

If you’re a Flower Telecom customer, then calls to your 01/02 number will be included in your monthly charge. If you exceed your allowance, then it’s just 3 pence per minute on one of our Landline packages, and just 6 pence per minute on one of our Anywhere packages.

What’s the difference between a traditional number and a virtual landline number?

With a traditional landline number, you need a physical line installed at your property. Whether this is an office or your home address, you will always need to have a line inserted by BT at cost to you. You will be able to divert calls to your mobile, but this can cost up to 21.8p per minute with BT. You won’t pay for incoming calls, but you will need to pay a monthly line of around £18 for the line.

With a virtual landline number, all calls are diverted through to your existing landline or mobile number. The number that has been called can be indicated when you answer the phone. This is perfect for knowing which number has been called in case, for example, you operate two different businesses.

Furthermore, you are able to change where your virtual number routes through to at any time. Let’s say you need to leave the office for the rest of the day. You can simply divert the number through to your mobile instantly and answer calls there. You will also be able to access call statistics, which will tell you exactly how many calls you have had, when you have had them, and lots more data.

What are the negatives of using a virtual 01/02 number for my business?

The main drawback of using a virtual number over a physical landline is the perceived cost of the calls. With a physical landline, you won’t be used to paying for your incoming calls. With one of Flower Telecom’s virtual landline numbers, calls are free up to your monthly allowance, and then after that it costs from only 3 pence per minute. When you weigh up the benefits of using a virtual landline number, it’s likely you will never want to use a physical landline ever again.

It’s also important to understand that these are inbound numbers, meaning that you won’t be able to call out and display your virtual number on some telephone systems and mobiles.

Click here to buy a virtual city number for your business, or see the list of available numbers and cities

Business telephone numbers at a glance

Type of business numbers Monthly Rental Inclusive Minutes Call Management Divert to Mobile Cost to caller (Landline) Cost to caller (Mobile) Revenue
Share
View Numbers
0800
Freephone
From £10 per month From 500 landline, from 250 landline/mobile YES YES FREE FREE N/A View
0300
Charity
From £10 per month From 1000 landline, from 250 landline/mobile YES YES Inclusive in call packages Inclusive in call packages N/A View
0333
UK Wide
From £10 per month From 1000 landline, from 250 landline/mobile YES YES Inclusive in call packages Inclusive in call packages N/A View
01/02
Local
From £10 per month From 500 landline, from 250 landline/mobile YES YES Inclusive in call packages Inclusive in call packages N/A View
0845
National
From FREE of charge N/A YES YES 7ppm2 7ppm2 Up to 4ppm View
0844
Rebate
From FREE of charge N/A YES YES 7ppm2 7ppm2 Up to 4ppm View
0871
High Rebate
From FREE of charge N/A YES YES 13ppm2 13ppm2 Up to 8ppm View
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