Whether you're tied up checking your facts, or you're waiting to transfer your caller through, make sure they aren't stuck in silence by using our useful On Hold Audio feature.
Instead of leaving your caller wondering if they've been left on their own, play a selection of different music to keep them calm and entertained while you're away from the phone. Reduce the risk of your callers hanging up whilst you consult with your manager, process payments or even make another call.
Choose between easy listening, pop, rock, classical or eighties to suit the tone of your organisation. You will soon be able to upload your own audios, as long as it doesn't contain any music that you do not own the licensing to.