Setting up a Hunt Group is one of the most effective ways to manage your inbound calls efficiently. Configuring different ring groups and diverts is the perfect way to ensure that you never miss a business call again.
Flower Telecom has made this an easy job, and one that doesn't require an expensive telephone system. You don't even need to be in the same office. You can choose between our Multi-Divert feature, or our Simultaneous Divert feature, depending on the sort of Hunt Group you would like to set up.
With our Multi-Divert feature, you can choose from either up-to 3 targets or up-to 10 targets. If the first target is not available, engaged, or doesn't answer in a set period, the call will go to the next person in the group. If the call reaches the end of the Hunt Group, it will go to the next part of the plan, which could be a voicemail.
Simultaneous Diverts works in the same way, but it will call up to seven targets at the same time. All of the Hunt Groups can be changed at any time on the Flower Telecom portal.