The most useful of all of our features is the Call Whisper. This innovative product will tell you, before you are even connected to your caller, exactly which campaign, number, service or even department has been called. This is vital if you need to know the origin of the call before you answer.
Whether you need to know which brand has been dialled to answer in the right name, which department your caller has selected to load up the right system, which offer they are phoning in about to prepare the perfect pitch, or even which branch they are calling to be prepared, Call Whisper is for you.
A short audio voice prompt will say "Incoming call for" and then your own customisable message to let you know what the call is for.
This puts you at an advantage, as you will spend less time getting basic information from the caller and will also give them a professional first impression of the way you do business.
If you work from home, you will easily be able to identify whether the call is personal or professional.
Even more useful, once you've heard the Call Whisper, you can choose whether or not to accept or reject the call. If rejected, the caller can leave a message or go to the next person in your Hunt Group.
You no longer have to worry about being tongue-tied when caught off guard, even if you operate several virtual numbers.