One of the biggest benefits of using a Flower Telecom virtual number is being able to monitor how your services are performing in real time with our inbound Call Statistics. Using our advanced call statistics portal available on the Flower Telecom client area, you'll be able to see exactly how many calls you've received through your numbers.
In addition to this useful information, you'll be able to see how many calls you've missed, your busiest periods or days for calls, or even the location of most callers.
Businesses can also benefit from tracking how well people have responded to marketing campaigns and individual advertisements. You can see exactly how many people have called and when, along with the result of the call.
The call statistics panel is accessible 24/7 and if you have more than one number with us, you will be able to use the data you retrieve to focus your marketing efforts more accurately.
You can also use the data as market research and see which area code numbers have dialled you the most during certain time periods.
The call statistics feature also enables you to see how long it takes your company to answer each call, how long is spent on each call and much more.